MUD CHALLENGER HOUSTON
Saturday, November 11th, 2017
Pre-Event Conference Call:
If you would like to learn more about what you will be doing at Mud Challenger, please be available for the Staff and Crew Conference Call on Thursday, November 9th at 9:30pm. We will discuss key topics and details about event day and answer any questions during this call.
Thursday, November 9th 9:30pm.
Length: 10-20 minutes
Call: 832-583-6377
**The system will automatically call you at 9:30pm whether or not you opt to join the call. No pin is needed to join.
Event Day Schedule:
Saturday, November 11th 2017
6:00am – Staff arrive on site.
6:15am – Staff meeting.
2:00pm – Event Ends.
See master schedule here.
What to Wear:
Something comfortable.
Bring a jacket.
Current weather shows
55-70 degrees, starting off cold and warming up by noon.
Bring a Hat!!
Bring Sunblock!!
No flip-flops.
Requesting Medical Support
For emergencies including Injury, please use your radio to contact for Medic Support. At each event we have medical staff on stand-by for emergency situations. It is important that you are aware of your location so that you can relay that information to medical our medical team.
For life-threatening situations, assist as you deem necessary, while having someone else radio for medical support. If you are unable to get a response from medical staff, please call 911.
Event Schedule:
Monday 10/30 – Thurs 11/09
See Logistics Schedule.
Friday 11/10/17
8:00am – Construction Meeting
12:00pm – Intern Meeting
1:00pm – Volunteer Meeting
2:00pm – Vendor Contacts
4:00pm – Archways On / Soundcheck
5:00pm – Parking Signs
6:00pm – Security Arrives
2:00pm – Materials Placed
ALL STAFF / CREW
Saturday 11/11/17
4:45am – Sammy Arrives On-Site
5:00am – Interns / Critical Staff
6:00am – All Crew On-Site. (Everyone)
6:15am – All Staff Meeting
6:30am – Parking Staff in Place
6:43am – *Sunrise on 11/11*
7:00am – Volunteer Shuttles Begin
7:15am – Volunteer Meetings
8:00am – Participant Shuttles Begin
8:00am – Check-in Begins
9:00am – National Anthem
9:30am – Wave #1
10:00am – Wave #2
10:30am – Wave #3
11:00am – Wave #4 (Last Wave)
12:30pm – Shuttle Announcements
12:30pm – Clear Course
1:00pm – Final Shuttle Announcements
1:45pm – Final Shuttle
1:00pm – Crew Tear Down
1:45pm – Crew Photo
2:00pm – Crew Dismissed
4:30pm – Interns / Critical Staff Dismissed
6:00pm – Site Locked
Event Day Parking Location:
IMPORTANT PARKING NOTICE: Ironically, Tough Mudder has decided to move their event to a location very close to ours on the same event day. Their traffic will be following the same route at the same time. It is IMPORTANT that you disregard any signage. The best way to get to Mud Challenger is by following the directions links below!!
1288 N. Fostoria Rd.
Cleveland, TX 77328
(Directions Linked Below)
Please park on-site.
Parking zone is shown in green below.
Staff should not park at shuttle lot.
Coordinator Information
All staff, interns, and crew are assigned a job at Mud Challenger. View your job description below and learn more about how to successfully perform your job by viewing your Job Detail Sheet.
View Job Details:
Obstacles & Course Safety Coordinator
The Lead Obstacle & Safety Coordinator is the primary safety staff member at the Mud Challenger Course. This duty is probably the most important at the entire event. Safety and well being of our guests is our #1 concern.
As the Lead Obstacle & Safety Coordinator, you will circulate the course and frequently inspect obstacles for stability and safety. Any obstacle that appears damaged or dangerous should be shut down immediately, and repaired (if possible) before reopening.
This coordinator will maintain constant communication with the Race Director via radio, and will also have a dedicated ATV.
Check-in Coordinator
Registration & Check-in Coordinators are the friendly first impression at Mud Challenger. You’ll be based at our Registration and Check-in tent and greet Participants and Spectators as they arrive. This is a very important job at Mud Challenger, but also an easy and fun one!
At most events there are 12 lanes for entry, 10 of these are under your supervision. Most of the 10 lanes will be run by volunteer workers. You will make sure that all volunteers are properly trained and following the check-in protocol at each check-in gate.
Check-In Solutions Coordinator
Solutions Check-In Coordinators have a critical role in our Registration & Check-in Process. The Solutions Desk is where participants go when they have a problem and need a solution.
When do people visit Solutions?
1. They want to register on event day.
2. They want to make a transfer.
3. They are not listed on a roster.
Registration & Check-in Coordinators are the friendly first impression at Mud Challenger. You’ll be based at our Registration and Check-in tent and greet Participants and Spectators as they arrive.
Parking & Shuttle Coordinators
**CRITICAL** Parking and Shuttle Coordinators MUST be on time, as they are the first staff to begin their tasks in preparation for volunteers to arrive. Parking Staff should be present and ready at 6AM. Volunteers will begin arriving at 7AM, leaving a very short window to get everything in place and ready!!
As the Parking and Shuttle Coordinator, you will lead one of the most important logistical challenges at this event- Parking and Transportation. Staff and Event Directors will park on-site (as you will), but all Volunteers and Participants will park at the off-site shuttle lot.
Your duty may include managing the shuttles, managing parking lot access, or directing traffic within our parking lots.
Volunteer Coordinator
As the Volunteer Coordinator, you will oversee all volunteers at this event. You will assist them with check-in first thing in the morning, and then help place them around the course by priority.
Bag Drop Coordinator
As the Bag Drop Coordinator, you will oversee the process and area where participants are allowed to leave their personal belongings while they run the course. Participants are allowed to bring one small bag and leave it at the Bag Drop tent.
We have simplified this process to make it easier on you. Participant Instruction Signs are clearly posted in the front of the tent to assist with this process.
Concessions Food & Beverages Coordinator
Concession Stand Coordinators manage food and beverages that are sold at Mud Challenger. You might be helping with food prep or at the concession window handling money.
Here’s the Menu for this event:
Concessions TABC Coordinator
As the Concessions TABC Coordinator, you are responsible for the efficiency of beer sales and distribution at Mud Challenger. You will work in conjunction with the MillerLite Beer Staff who will help with equipment set-up and get everything ready for serving.
Merch Tent Coordinator
As the Merch Tent Coordinator, you will oversee the sales of Merchandise and Apparel at Mud Challenger. At each event, we have one 10×10 tent that we call the “Shirt Shack”. Here, participants can buy any shirt for $20.
VIP Tent Coordinator
As the Fathom VIP Private Tent Coordinator, you will oversee the hospitality tent and greet guests of the event.
At most events produced by Fathom, we invite special guests to come and enjoy the festivities. At Mud Challenger, our VIP tent offers a place for our guests to congregate, enjoy food, beverages, and interesting sights.
Course Hydration Coordinator
As the Course Hydration Coordinator, you will oversee the hydration and drinking water systems for participants on the course.
We usually use the WaterMonster system at our events allowing us to hydrate several people at a time. It is imperative that cups are thrown away properly.
SEE JOB DETAIL SHEET
Starting Line Emcee
As the Starting Line Emcee, you will encourage and motivate participants near the Starting Line. You will be provided with a script, a microphone, and sound system. If you want, you can pre-prepare a playlist on your phone, or use our Mud Challenger playlist on Spotify.
You will work directly with Photographers and the Starting Line Effects Coordinator in an effort to produce a great experience for the guests, and one that also yields great photography and video.
Starting Line Effects
As the Starting Line Effects Coordinator, you will work directly with Photographers and the Starting Line Emcee in an effort to produce a great experience for the guests, and one that also yields great photography and video.
Your primary tasks are to manage and time smoke effects so that add interest to photography, along with music volume while the Emcee is talking.
Finish Line Coordinator
As the Finish Line Volunteer Coordinator, you’ll be in charge of the Finish line and related items that participants get when they cross the Finish. You’ll help hand out medals to each participant and ensure that they also get the correct size shirt. Beware, you might get a muddy hug or two. 😉
Trailer & Supplies Coordinator
As the trailer and Supplies Coordinator, you will oversee most supplies and consumable items. The Fathom trailer A.K.A, the “Black Beast” is the #1 location for all miscellaneous supplies. Everything from tape to extension cords are here.
You will be responsible for limiting access to this area as there are many valuable items being stored here.
You will also assist with Radio Check-Out and Check-in.
Obstacle Coordinator General Obstacles
Obstacle Coordinators keep participants safe! As an Obstacle Coordinator, you’ll be in the center of all the action on the course at one of our bigger obstacles. Help encourage and cheer-on participants, take photos, and make new friends.
When you arrive at Mud Challenger on event day, the Course & Safety Coordinator will bring you out to your Obstacle on the ATV. Depending on which obstacle you are at, you may also have your own walkie-talkie. 🙂
Obstacle Coordinator: Ice Tanks
As the Ice Tanks Obstacle Coordinator, you will manage the safety of the obstacle and maintain a safe flow of participants through it.
This obstacle will require some arm work, as chilling the obstacle will take many bags of Ice. You will be provided with a knife and set of gloves. Beware, you might get wet! 🙂
Obstacle Coordinator: Fire Jumps
Obstacle Coordinators keep participants safe! As an Obstacle Coordinator, you’ll be in the center of all the action on the course at one of our bigger obstacles. Help encourage and cheer-on participants, take photos, and make new friends.
When you arrive at Mud Challenger on event day, the Course & Safety Coordinator will bring you out to your Obstacle on the ATV. You must frequently inspect obstacles for stability and safety. Any obstacle that appears damaged or dangerous should be shut down immediately. Depending on which obstacle you are at, you may also have your own walkie-talkie. 🙂
Obstacle Coordinator: Hanging Ropes
Obstacle Coordinators keep participants safe! As an Obstacle Coordinator, you’ll be in the center of all the action on the course at one of our bigger obstacles. Help encourage and cheer-on participants, take photos, and make new friends.
When you arrive at Mud Challenger on event day, the Course & Safety Coordinator will bring you out to your Obstacle on the ATV. You must frequently inspect obstacles for stability and safety. Any obstacle that appears damaged or dangerous should be shut down immediately. Depending on which obstacle you are at, you may also have your own walkie-talkie. 🙂
Obstacle Coordinator: Lily Pads
Obstacle Coordinators keep participants safe! As an Obstacle Coordinator, you’ll be in the center of all the action on the course at one of our bigger obstacles. Help encourage and cheer-on participants, take photos, and make new friends.
When you arrive at Mud Challenger on event day, the Course & Safety Coordinator will bring you out to your Obstacle on the ATV. You must frequently inspect obstacles for stability and safety. Any obstacle that appears damaged or dangerous should be shut down immediately. Depending on which obstacle you are at, you may also have your own walkie-talkie. 🙂
Obstacle Coordinator: A-Frame Wall
Obstacle Coordinators keep participants safe! As an Obstacle Coordinator, you’ll be in the center of all the action on the course at one of our bigger obstacles. Help encourage and cheer-on participants, take photos, and make new friends.
When you arrive at Mud Challenger on event day, the Course & Safety Coordinator will bring you out to your Obstacle on the ATV. You must frequently inspect obstacles for stability and safety. Any obstacle that appears damaged or dangerous should be shut down immediately. Depending on which obstacle you are at, you may also have your own walkie-talkie. 🙂
Obstacle Coordinator: Cargo Nets
Obstacle Coordinators keep participants safe! As an Obstacle Coordinator, you’ll be in the center of all the action on the course at one of our bigger obstacles. Help encourage and cheer-on participants, take photos, and make new friends.
When you arrive at Mud Challenger on event day, the Course & Safety Coordinator will bring you out to your Obstacle on the ATV. You must frequently inspect obstacles for stability and safety. Any obstacle that appears damaged or dangerous should be shut down immediately. Depending on which obstacle you are at, you may also have your own walkie-talkie. 🙂
Square Device Codes:
For areas where credit cards may be accepted, we use the Square Point of Sale App. You can download the Square App to your phone below.
Download Square – Apple Devices
Download Square – Android Devices
Here’s what you do:
You do not need to create an account.
1. Open the app.
2. Tap Sign-In.
3. Tap Use Device Code.
4. Enter the Device Code.
After you do this, you will be able to accept transactions on your phone. If you have a headphone jack on your phone, we will give you a square swiper so that you can swipe the card. If your phone doesn’t have a headphone jack, you will enter the number manually. You do not need to let the person sign using your phone, just do that for them and show them the “All done” screen.
EVENT DAY ADMIN CODES:
Admin Code 1
0D90ETRWKCHB
Admin Code 2
9BYSBNZ7JZ30
Admin Code 3
B83C910EWQ3B
Admin Code 4
ZPV7WV4RVRHH
Admin Code 5
PAN73616HB14
Admin Code 6
Q0NBNPRD9M8F
Admin Code 7
81NBJNCVZ4F5
Admin Code 8
AS4YFPQFMJ0J
Admin Code 9
JHVZ6AY8F30S
Admin Code 10
CTPJH908ZG7W
Village Booths & Vendors
Event Day Set-up:
Vendors are allowed on premises as early at 6:00am. Vendors must have all vehicles removed from the village prior to 7:45am. Besides set-up/tear-down, most vehicles are NOT allowed in the village, except thoroughly branded and wrapped Vans, Trailers, and Trucks. Cars and other vehicles must be moved to the parking area. We believe atmosphere is important to our events, and we don’t want it to look like you’re ready to pack-up and escape.
Early Set-up:
By request only, we will allow you to set-up your spot in our Afterparty Village prior to event day. Usually set-up of village equipment is allowed Thursday afternoon and Friday before the event day with advance notice.
Tear-down:
All Village vendors can tear down, no earlier than the last shuttle departure at 2pm unless permission is granted by vendor coordinator or event director.
Parking:
Vendors are allowed to park at the venue. Follow the directions listed in this guide. Tap here to view.
Contact:
If you have questions about your arrival, set-up location, or any event logistics, we encourage you to join the Event Conference Call on Thursday prior to the event. Just dial in using the information in this guide. Tap here to view.
Sammy Butts
281-806-9815
Service Providers
Please contact info@new.fathompro.com for all service provider related inquiries.
View Website
You can view the full event site and participant guide to preview the event and course at mudchallenger.com.
Crew Waivers
All crew, staff, and volunteers must complete the Official Event Waiver. You must print and sign the waiver and bring it with you on event day. You can view and print the waiver here.
WE WILL SEE YOU IN
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